The Marchant Property Management Resident Benefit Package was designed to provide protection and convenience to our tenants. This required package is an additional $30.00 per month (additional to rental amount)

Filter Subscription Program:

HVAC filters will be delivered to your home approximately every 90 days under the Filter Subscription Program. Tenant shall properly install the filter that is provided within two (2) days of receipt. Tenant hereby acknowledges that the filters will be dated and subject to inspection by Landlord upon reasonable notice to verify replacement has been timely made. If at any time Tenant is unable to properly or timely install a filter, Tenant shall immediately notify the Manager in writing. Tenant’s failure to properly and timely replace the filters is a material breach of this agreement and Manager shall be entitled to exercise all rights and remedies it has against Tenant and Tenant shall be liable to Landlord for all damages to the property or HVAC system caused by Tenant’s neglect or misuse.

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Marchant Property Management Master Insurance Policy:

The Resident Benefits Package waives your obligation to the Renters Insurance requirement in your Lease Agreement through enrollment in our Master Policy. The tenant should consult an insurance professional to evaluate and determine personal insurance needs. Coverage limits are as follows:

  • Liability Limits - $100,000
  • Tenant Personal Contents - $10,000
  • Pet Damage - $1,000
  • Bed Bug Remediation - $500
  • Bacteria and Fungi Remediation - $1,000
  • Deductible - $250-$500
  • Other coverages may be included; see policy for details.

24-Hour Maintenance Coordination Services:

You can call in and speak to a live person or submit a maintenance request online at any time 365 days a year, 24 hours a day

Multiple Payment Options:

Pay free online via automatic withdrawal or one-time payment with a bank account or credit card. Pay at 100’s of payment centers near you, including WalMart.

Home Maintenance
Home Buying Assistance

Tenant Portal:

Access all your leasing documents, account balances, payment history, insurance data, pay rent and more at any time.

Home Buying Assistance

If you decide to purchase a home after renting with us, we will assist you in search and negotiation of terms on your new home with professional Buyers Agent representation through our Realtor partner(s).

Frequently Asked Questions:

Can I opt-out of the Resident Benefits Package?

No. Marchant Property Management is providing the Resident Benefits Package to all tenants. The included insurance coverage is under Marchant Property Management as a Master Policy and applied to each home under management. Tenants receive the benefits of the coverage without applications, credit checks, or billing.

What if I have my own Renters Insurance coverage?

The Resident Benefits Package will apply to all homes and tenants under the Marchant Property Management Policy. However, tenants do have the option to opt out of the Marchant Property Management Master Policy by providing the required insurance coverage and listing Marchant Property Management as an interested party. You may always carry any additional insurance coverage of your choosing.

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