We understand that moving can be stressful and we want to make your move out as stress free as we can. Our goal is always to return as much of your security deposit as possible. Please take a moment to review these detailed instructions below. Failure to comply with these instructions may result in deductions to your security deposit. Please contact our office with any questions. Thank you for being a Marchant Property Management tenant and we wish you the best of luck with your move.
We require a minimum of 60 days notice when you are planning to vacate the property. We require all tenants to sign a Lease Termination Agreement and provide our office with your forwarding address, so we can process and mail your security deposit refund
If you desire to terminate your lease prior to the lease expiration, please notify Marchant. Once we receive a signed Termination Agreement, we will put the property back on the rental market and look for a new qualified tenant. You will be responsible for the entire lease term, including utilities, and lawn maintenance until a new tenant signs a lease and moves into the property. Once the new tenant takes possession, your lease obligation will end. In addition, you will be subject to a Lease Termination Fee equal to one month’s rent.
Our goal is always to return as much of your security deposit as possible. However, in order for us to do that you must fulfill the terms of the lease and follow these move out instructions. Security deposits dispositions are sent out within 30 days from the lease end date, provided you have vacated the property and returned your keys. The amount you receive back is really up to you.
All house keys, mail box keys, garage remotes, parking passes, entry fobs, etc., to the property, need to be dropped off at our office before 5:00 PM on the last day of your lease term. If your lease date ends on a weekend, you either need to drop items off earlier in the week during office hours or use the drop box at our office. All items should be placed in a padded envelope with your name, property address and your new forwarding address.
Returning keys constitutes vacating the property and allows us to begin processing your security deposit. If you fail to return your keys, you will be considered a “holdover tenant” and will incur daily rent charges.
Please contact your utility providers to do a final meter reading as of your last day of tenancy and make sure when you vacate all outstanding balances are paid in full. Please leave all utilities in your name through the end of your lease term, regardless of whether you move out sooner. Cancellation date should be the last day of your lease term, unless you receive approval from us to cancel earlier.
If you have your tenant portal on AUTOPAY, please be sure to deactivate your payment. Marchant does not have access to your portal. The tenant portal is set up to SEND money. Marchant does not bill your account or draft your account. If you do not deactivate your payment on time, your bank will send a payment even if there are no charges to your account. In the event this happens, Marchant will refund your money via paper check within 10 days. We are not able to stop a payment or transfer funds back into your account.
We will conduct the final move out inspection once you have completely moved out and have returned all the keys to the property. We will compare the Move In Inspection you completed, to the current condition of the property. Please have the property in rent ready condition by the end of your lease date as you will not be able to re-enter the property after that date.
If the owner of your property is choosing to re-rent, there will be a sign placed at the property, per the lease agreement. We will began advertising the property as soon as we receive notice and we will start conducting showings up to 60 days from lease expiration. By South Carolina State law you will be given at least 24hrs notice before each showing. Anything you can do to keep the property in show condition will increase the chances of us renting sooner and us no longer needing to show. If you have a pet, please place them in a kennel or remove them if they may interfere with the showing.
Please do not fill small holes in your walls with spackle or try to do touch up painting. Often this make the situation worse and requires us to fully repaint the walls (at tenant expense). Tiny holes are normally considered wear and tear. If you have caused excessive wear and tear on the walls and they need to be painted or touched up, please contact us and we can help you through that process.
If you have caused any damage to the property beyond normal wear and tear, we request that all repairs be addressed before move out (broken blinds, screens, door handles, trim, cabinets, towel racks, etc.) Again, once the keys are returned, tenants will not have access to the property for any repairs.
Your property was professionally cleaned prior to you moving in. We require that the property be professionally cleaned after you move out. We require tenants to use Marchant’s preferred cleaning vendor to ensure that the property is cleaned to our professional standard and so that there are no additional costs charged to tenants for any additional cleaning necessary. Although we require professional cleaning, this does not give tenants the right to leave the place trashed. There are base charges for cleaning depending on the size of the house, but additional charges will apply if the house is left trashed. There will be additional charges for any removal of trash, clothing, furniture, or belongings that must be hauled away from the property.
The carpets at your property were professionally cleaned prior to you moving in. We require that the carpets be professionally cleaned after you move out. We require tenants to use Marchant’s preferred carpet cleaning vendor to ensure that the property is cleaned to our professional standard and so that there are no additional costs charged to tenants for any additional cleaning necessary.
Thank you for following these move out instructions and for being a tenant of Marchant Property Management. We wish you the best at your new property.